AOE/COE Investigations


The goal of an AOE/COE investigation is to obtain the details
of a claim needed to make the determination if an employee’s injury was arising out of his/her employment and/or if the employee was in the course of their employment at the time of the injury.

Georgantas Claims Service will provide a professional representation of your company
to the insureds during claim investigations. Our investigators differentiate themselves from our competitors in that they understand claim compensability and are able to apply that knowledge to the investigation from the start.

This is a crucial characteristic for AOE/COE investigation that makes the difference in asking the right questions instead of simply gathering irrelevant information. It is imperative that the investigator know the claim handing process and gain the proper details so that the adjuster can make a fair decision on the file.